Moving Home

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October 23, 2023
Information published was correct at the time of writing

What happens during a removals company 'home survey'?...

While the prospect of moving home may seem rather daunting, a professional removals company will ensure everything runs as smoothly as possible for a trouble-free experience.

One of the first steps of the moving process is a thorough home survey carried out at your property to provide an accurate quotation and assess the overall needs of the move. This is good practice as it allows the company to understand more about your individual requirements and provides the perfect opportunity for you to ask any questions or get advice.

Home surveys are important for ensuring that your removal company has the correct information about the items you are moving. It prevents any surprises on moving day and helps to avoid extra costs due to incorrect calculations in advance.


A representative of the company will assess the contents of your home, including everything from the bedrooms, office, loft and shed. The survey will also identify any items that may require specialist handling, which is a great way to ensure that all of your belongings arrive safely at their destination.

From bedrooms and lofts to cupboards and garden sheds, your entire home needs to be assessed by the removals company so they are aware of which belongings and pieces of furniture need to be moved.

You will also need to point out any items which are staying at the property or you are selling before you move to prevent any unnecessary costs being added to the quotation.


The surveyor will typically come to your home and take an inventory of all of your possessions, noting down measurements, weights, condition etc., providing them with a clear view of what needs to be moved and how much time it is likely to take.

This information is then used by the removals company to provide you with an accurate quote based upon the service you require. A home survey will also identify any items that are unsuitable for transit and may need to be arranged separately, such as valuable jewellery, works of art or large items of furniture.

This enables you to plan ahead and make alternative arrangements so that these items don’t get damaged enroute or lost in the move.


Accessibility is a major consideration for home moves to ensure the transition is as simple and straightforward as possible. With this in mind, it’s important that the surveyor is aware of any urgent information which could affect the process, such as: limited access to your current property or new home; restricted parking; any obstacles which may hinder accessibility; and any lifts or stairs involved.

The surveyor may ask you about your budget to ensure you receive a comprehensive, affordable service based on the exact moving services you require. You don’t have to disclose a lump sum, but you can explain to the representative which aspects of the move are most important to you and what parts you plan to arrange yourself, e.g. packing.


A removals survey can save money by avoiding unexpected costs on the day, while also protecting your valuable possessions during transit. By scheduling a home survey before the moving day, you can rest assured that everything will be taken care of professionally and that all of your items will arrive safely at their destination.

It’s the only way to guarantee that the entire process runs smoothly and efficiently, helping you to make an informed decision about which removal company best suits your needs.

Don’t leave your moving day to chance.

Don’t forget, our professional friendly advisors are on hand to support you and can help you explore all of your options.

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